Changed your mind
You have 30 days from delivery. The projector needs to be unused and back in its box. Email us first and we'll send you the return address. You cover the return postage; we refund the full purchase price within 5 business days of it arriving.
Something's wrong with it
Email us a photo or short video within 30 days. We'll replace it or refund you, whichever you prefer, and you won't need to post the faulty one back. We cover all costs.
Damaged in transit
Same as above — photo, and we'll sort it. Please tell us within 7 days of delivery so we can claim against the carrier.
What isn't covered
Drops, liquid damage, power surges and repairs attempted by someone else. If you're not sure which category you're in, email us anyway — we'd rather look at it than argue about it.
Your rights
Nothing here limits your rights under Australian Consumer Law. If the projector is faulty, you're entitled to a repair, replacement or refund regardless of what this page says.